Stories
These accounts mention specific consultations, constraints, and outcomes. Names used with permission; some employers anonymised.
“The pathway forced me to drop the ‘hard worker’ filler and describe how I rebuilt a breakfast service after two call-outs. Interviews got less pitying. I still had to take a lower starting salary than my last hotel role — that part stung — but the office coordinator offer in Kiel was the first one that treated my background as relevant.”
Former breakfast supervisor → office coordinator · Hospitality-to-Office Pathway
“I only booked the Lebenslauf clinic because I thought I just needed nicer wording. Jonas cut an entire page of station lists and made me add numbers: covers, complaint recovery time, stock variances. Short session, useful ruthlessness.”
Line cook → junior purchasing assistant · Lebenslauf & Anschreiben Clinic
“Interview rehearsal helped, though the first mock left me embarrassed — I kept blaming ‘toxic kitchens’ instead of explaining the move. Second session was tighter. I still talk too fast when nervous, but at least the story holds.”
Restaurant host → customer service associate · Interview Rehearsal
Night porter → municipal front desk · Pathway + discovery
Daniel came in wanting “any daytime office job” after eight years of overnight hotel shifts. The discovery call showed he thrived on calm, procedural guest contact — not open-plan sales floors. We aimed applications at reception and citizen-service roles.
Document work took longer than usual because his employment history spanned three federal states with uneven references. We spent session two verifying dates and rewriting gaps without inventing titles. He declined a private clinic admin role that required evening cover — a constraint we documented early so we would not push wrong fits.
Fourteen weeks after the first meeting he accepted a municipal reception post near Neumünster. His note afterward: the consulting did not get him the job; it stopped him applying for twenty mismatched vacancies.
Two partners closing a small café wanted office paths that would not put them on opposite schedules again. We ran parallel discovery calls, then a joint planning hour. One moved toward bookkeeping support after a short Excel course; the other toward facility coordination. We did not sell a double pathway until both had clear role families — and we recommended the partner with weaker German business writing pause applications for six weeks of language practice first.
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